This Privacy Notice exemplifies you what to expect when TEILLER d.o.o., Nova cesta 2, Krapinske Toplice, PIN (Croatian: OIB): 80196255049 (hereinafter: TEILLER) collects your personal data when you use the services of our company. TEILLER is committed to protecting your personal data when you use our services. Whenever you provide such data, we will only use your data in accordance with all applicable data protection laws, including the General Data Protection Regulation (GDPR). Your data will be stored in a secure environment and access will be restricted.

We promise to collect, use, and store your personal data in a secure manner.
We promise to use your personal data transparently and only for certain purposes.

Before accessing certain content, the User is required to register, which includes the voluntary entry of the User’s own personal data. In the event of consent to the provision of personal data, the User will be deemed to have agreed to the conditions of use of personal data provided by TEILLER, especially specified in this Privacy Policy, the General Terms of Sale, and the Ordinance on the Processing and Use of Personal Data.

which data are we going to collect about you?

The personal data we collect is related to the reason for the collection. In most cases, this is basic personal data, such as:
Personal data (name, date of birth, place of birth, sex, citizenship, marital status, occupation / employment)
Contact information (address, e-mail address, mobile and telephone number, and similar data)
Address (data required for product delivery)
Registration data (data related to the functioning of the web shop)
Data related to the method of payment (card numbers, bank data, credit rating data)
Customer history, order history, recording of telephone conversations
Information about your use of telemedia that we ourselves provide (e.g. the time you opened our website, applications or newsletters, the IP address, our websites / links you clicked or entries and comparable data)

how are we going to use the data we collect?

TEILLER will use your personal data for a variety of purposes, including the following:

  • For the purpose of previous actions necessary for concluding the contract.
  • For the purpose of concluding and fulfilling contracts regarding the use of our products and services. The processing of personal data is performed for the purpose of executing our contracts with you and executing your orders, as well as for performing measures and activities that form part of pre-contractual relationships, e.g. with potential clients. In particular, the processing of data allows us to deliver our products and related services in accordance with your orders and wishes. We need your information especially for the purposes of: sales activities, administration of the contractual relationship, receiving and commenting on complaints, grievances and reclamations, delivery of goods, collection procedure, and forced collection of debts.
    For the purpose of fulfilling legal obligations in accordance with positive legal regulations.
    For the purpose of fulfilling our legitimate business interests, during which we will always protect your interests.
    For the purpose of sending you marketing communications about our company’s products and services. If you are not our client, we will only perform this action if you give us clear consent to do so. The legal justification for sending marketing notices about our products and services is that you have given unequivocal consent for your personal information to be used for that purpose. You always have control over your data, and you can opt out of the further receiving marketing notifications in the same way you originally agreed to.

We will store your information within our company and with our trusted third parties, except in cases where disclosure is required by law, e.g. by government bodies and law enforcement agencies.

Some of our trusted partners with whom we share your personal information include companies from our group. These companies from our group are: ______________________. We forward personal data exclusively to business partners for the realization of the delivery of your order or for the purpose of delivering printed advertising materials.

Our legitimate interest in such a transfer is to provide you with the best possible and complete service. Due to the fact that we are responsible for your personal information, we constantly ensure that your information remains protected and secure during transmission.

for how long are we going to keep your data?

Your personal data will be kept for the period necessary to fulfil the obligations under the law, contract or in accordance with the intended purposes of collection.
Your personal data for the purpose of marketing communications will be retained for the duration of your consent.

what rights do i have regarding my personal data?

Pursuant to the General Data Protection Regulation, you have the right to request the following from us:

Access to your personal data by requesting access to it
If justified, the correction, deletion, and restriction of the processing of your data
Data transfer
Right to object
Right to complain to a supervisory authority

Detailed information on the categories of personal data, collection purposes, and the legal basis, as well as YOUR RIGHTS AND THE EXERCISE THEREOF, can be found in our Ordinance on the Processing and Use of Personal Data, which is available to you on our official website via the link www.teiller.com.

In order to exercise your rights regarding the processing of your personal data or if you believe that the processing of personal data that we perform is contrary to the regulations on the protection of personal data, please inform us in writing at TEILLER d.o.o., Nova cesta 2, Krapinske Toplice, PIN (Croatian: OIB): 80196255049 or via our email address: info@teiller.com

You will be notified of any changes to the Privacy Policy on our website: www.teiller.com.

cookies

In order for our website to work properly, for us to be able to make further improvements to the site, in order to improve your browsing experience, the site must save a small amount of information (Cookies) on your computer.

A cookie is information saved on your computer by the website you visit. Cookies usually store your settings, settings for the website, such as your preferred language or address. Later, when you open the same web page again, the internet browser sends back the cookies belonging to that page. This allows the site to display information tailored to your needs.

Cookies can store a wide range of information including personal information (such as your name or e mail address). However, this information can only be saved if you allow it – websites cannot gain access to information that you have not given them and cannot access other files on your computer. The default activities of saving and sending cookies are not visible to you. However, you can change your internet browser settings so that you can choose for yourself whether to approve or reject cookie storage requests, delete saved cookies automatically when you close your internet browser, and the like.

You have the right to turn off cookies. Internet browsers are usually programmed to accept cookies by default, but you can easily adjust this by changing your browser settings. By turning off cookies, you decide whether you want to allow cookies to be stored on your computer. For information about cookie settings, select the web browser you are using. If you disable cookies, you will not be able to use some of the functionalities on the websites.